Raving reviews for this office from the time you step in the door. This is a family friendly office from the ladies working the front desk to the dental hygienist to the dentist themselves. Dr. Finley has a knack for calming. In the past, I had a great fear of dentist because with every visit I experienced pain. This fear is becoming extinct with every visit to the office. I am confident my smile will shine as bright as the personalities that greet me when I walk through the doors.
Called the morning of for an emergency appointment and they were wonderful in getting me in that day and took care of me right away. They worked with us financially to make sure money wasn’t an issue. I would recommend them to anyone. The staff was always smiling and friendly and made sure I was safe and well up until I walked out of the door.
I am not a big fan of going to the dentist. However, my experience at Southlake Family Dentistry was very pleasant. The office staff helped to make me feel comfortable right from the start. Heather was very gentle when she took the X-rays and checked my teeth. Dr. Sloan was also very gentle. I had teeth that had been bothering me and they didn’t bother me afterward. I definitely would recommend them. I will be a little less apprehensive when I go to my next appointment.
This was my first visit and I was made to feel very welcome. Everyone was professional and there was a down home feel to this office and I liked it. Taylor did a great job and I got to meet Dr. Finley. Stephanie did a great job setting my upcoming dental work up and going all the financial stuff. I also want to mention that when I called for my appointment they were able to get me in the next day. Very impressed with this office so far. Thanks.
Southlake Family Dentistry was an amazing experience! From the moment I walked in the door, I was greeted with kindness and a welcoming attitude. Every staff member I came in contact with was so nice and enthusiastic! Even Dr. Finley! Thank you for your service! I will definitely be bringing my family with me next time. 🙂
My filling broke two days before Thanksgiving. When I called the office the next morning to see if I could schedule an appointment, the staff worked me in even though it was the day before the holiday and the office was closing early. When I arrived, the office was packed with patients but within 30 minutes of arrival my filling was repaired and I was on my way. Excellent customer service!
Dr. James Finley and his entire staff are always professional and courteous. They create an atmosphere of care that is excellent and extend beyond all measures to assist in scheduling appointments, checking on insurance claims, and assuring that the dental visit is a positive experience, leading to a great “smile.”
Joseph Wincze Jr.
Dr Michael Sloan of Southlake Family Dentistry has everything one could possibly want in a dentist. Not only is he a highly skilled professional top notch dentist but he has a sense of humor and puts you totally at ease in the dentist chair! I no longer fear going to the dentist and almost look forward to it. I have never felt any pain with Dr. Sloan! And his support staff is great as well!
You are all amazing!! My self two sons and husband are all patients and have been for the last 4 years. I come from a family of Dentists. My father is a retired dentist and both my brothers are practicing. The only problem is they are in New York. My entire life I never had to go to dentist besides them. When we moved here obviously that good fortune was no longer possible. I Love South Lake Dentistry. Going here is the next best thing to family!
I have been going to Southlake Family Dentistry for about 19 years. I have always received fabulous service. The staff is upbeat and friendly. My last visit was no different. They made me feel like family – not just a ‘customer’ or patient. Without hesitation I would recommend (and have recommended) this office. Fantastic people who enjoy what they are doing — and it shows.
Robert Swimm Jr
I felt very comfortable with Dr. Finley and his staff. They are all very professional and still personally care about you as a person. All my questions were answered whithout hesitation. Thank you for making me comfortable during my uncomfortable situation. Bob Swimm